# Operations Dashboard

The **Operations Dashboard** is built for the engineers and FinOps working on day-to-day optimization and issue resolution. It surfaces everything you need to stay on top of assigned tickets, respond to alerts, and take action on cost-saving opportunities.

<figure><img src="/files/6WkXfUaqbmtHcJyrkwkw" alt=""><figcaption></figcaption></figure>

## View Options

You can toggle between two views:

* **My Tickets**: Focused on the tickets assigned to you.
* **All Tickets Analysis**: A broader view into all ticket activity across the organization.

  <figure><img src="/files/E00d4fKNqahnR8NjV2T3" alt="" width="563"><figcaption></figcaption></figure>

It starts by showing you the key numbers around ticket status.

## Tickets

Get a quick count of all ticket activity relevant to you or your team:

* **Prioritized Tickets** show the tickets with high priority and are currently assigned to any user.
* **In-Progress Tickets** number of tickets being worked on.
* **Total Tickets Assigned to All** gives you  the full scale of workload distribution across the team.

  <figure><img src="/files/ia1F3NEObk1U59Om0GiX" alt="" width="563"><figcaption></figcaption></figure>

Once you’re aware of pending work, the next step is to stay alert to what’s changing in your environment.

## Cost Watcher Review

This section highlights the volume of cost-related alerts, helping you track anomalies at a glance:

* **All Alerts** — total number of alerts currently being assigned.
* **Open Alerts** — alerts that have been assigned and not yet resolved.
* **New Alerts (Last 5 Days)** — fresh anomalies that have been assigned.

  <figure><img src="/files/bEZhAO4rZEeUjhAJjs0Z" alt="" width="563"><figcaption></figcaption></figure>

These numbers help you quickly assess how noisy or stable your environment is.

With a sense of operational workload and cost signals, the next section helps you dig into where savings are possible and how much impact you've made.

## Cost Savings Insights

This section shows where the biggest savings lie — and what progress has already been made.

### Saving Opportunity by Service

* A **bar graph** highlights the top 10 services with the highest potential savings.

  <figure><img src="/files/w3vU8ePbKMfga1AIvacO" alt="" width="563"><figcaption></figcaption></figure>
* A supporting **table** giving you the following details:
  * Service
  * Potential Savings
  * Current Cost
  * Savings in Percentage

    <figure><img src="/files/8lMNpGkDY8mtXJshAAxv" alt="" width="563"><figcaption></figcaption></figure>

### Tickets Resolved By

Understand how much has already been resolved — across multiple dimensions:

* **Overall** T**otal**
* **By Service**
* **By Region**
* **By Account**

  <figure><img src="/files/wjQ8aI2xmvl2rw4UQKrE" alt="" width="563"><figcaption></figcaption></figure>

### Prioritized Tickets Breakdown

A **pie chart** visualizes your current ticket status, broken down into:

* **Done**
* **In Progress**
* **Prioritized**

  <figure><img src="/files/VUyEh6zjnFWM3i289wD8" alt="" width="188"><figcaption></figcaption></figure>

Once you’ve reviewed savings and ongoing efforts, the final section brings focus to risks that were actively avoided.

## Cost Avoidance

Stay informed about the most recent cost anomalies and escalated risks. A list of **recent active alerts**, includes: **ID, Name, Cost Impact, Assigned To, Escalated On,** and **Created On**.

<figure><img src="/files/6F18bp9510O8lYEEL8LJ" alt="" width="563"><figcaption></figcaption></figure>

{% hint style="success" %}

## TIP

The table here provide valuable context, but if you need to  dive deeper, you can **click the hyperlinked button**  at the **top right of the section** to open a **Cost Watcher** view — highlighting exactly the insights that you want to see.
{% endhint %}

The **Operations Dashboard** keeps your daily workflow focused and data-backed. Whether you're resolving issues, reviewing alerts, or acting on savings — you get a complete operational view in one place.


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